Return Policy

You have the right to return the entire order or part of it within 14 calendar days from the date you receive it. Your return will only be made when the following are true:

• The purchase of the product has only been made by our online store (electronically or by phone).
• You are obliged to send the product to the proper condition in which you received it without having to violate its packaging and confirming that the specific markings of the product (tabs, labels, etc.) have not been removed, you must include the receipt of retail sale as well as The return form, which you will find HERE.
• For hygiene reasons, the company does not accept refunds in swimsuits, bodysuits and jewelry.

In this case you are charged the shipping cost as well as the cost of returning the products. If the reason for your return is about a company’s mistake we are committed to handling the total shipping cost of the product.

In the event of the return of the products and depending on the way you have chosen to pay your order and how to refund, your refund will be completed within 20 business days of the date we receive the products. Only the purchase amount is credited to your account, not shipping or cash on delivery costs. If the reason for the return is concerned with the company’s mistake, we are committed to re -sending to the address you have set for us to receive the order at our own expense. Once the product leaves you, we receive it within 2-5 business days and through the courier “ACS”. If you choose other shipping companies, we cannot provide any guarantee for the receipt times you return to us. After receiving the product, we will immediately process your request and inform you by e-mail about how to handle it.

Replacements

If you want to change the product, you have to return it to the company and make a new order. If the reason for the return concerns the company’s mistake, the shipping costs are charged on the latter.